Effective Date: April 23,2025

WAH LIN USA LLC allows order cancellations for physical products (locks, keys, and related hardware) purchased through the WAH LIN mobile application.

1. How to Cancel

1. Email:
• Send a request to wahlinapp@gmail.com with:
• Order number
2. Confirmation:
• We will email cancellation status within 3 days.

3. Refunds

• Processing Time:

For credit card refunds, please allow between 7-14 business days for the transaction to process.

For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.

For Wallet refunds (store credit), please allow 24 hours for your account to be updated.

4. Contact Us

For cancellation requests:
📧 Email: wahlinapp@gmail.com