Last Updated: April 23,2025

At WAH LIN USA LLC, we aim to ensure your complete satisfaction with purchases made through our WAH LIN mobile application. This Refund Policy outlines the terms for refunds related to products (e.g., locks, keys) purchased via the App.

By making a purchase, you agree to this policy. If you do not agree, please refrain from using the App.

1、If you have returned some or all of the items in your order to us, please allow us between 3-6 business days to process your return. As soon as we have received your return, you will receive a confirmation from us by email.After this, please note the refund times below:

For credit card refunds, please allow between 7-14 business days for the transaction to process.

For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.

For Wallet refunds (store credit), please allow 24 hours for your account to be updated.

2、The refund will be sent to your original form of payment based on the refund method you selected.

3、Once the refund has been processed, you will receive a refund notification email. Refund time depends on your refund method and bank.